London, November 2009. This Winter, Your Holiday Matters launches a new Seal of Approval in a bid to eliminate unpleasant
surprises for holiday makers.
Inspired by the increasing trend of people choosing to rent out their holiday home, Your Holiday Matters
is devoted to identifying holiday rentals and B&Bs backed by “Owners who Care”.
A rigorous accreditation process, supported by ongoing reviews, ensures every owner is genuine, has a proven track record of
satisfied guests and is focused on delivering a quality experience from initial booking enquiry until holiday departure.
In order to attain the Seal of Approval, rental owners have shown that they are willing to go that extra mile for their guests:
anything from ensuring a same-day response to the initial enquiry through to providing the most exact directions to reach the property.
Then, on arrival the holidaymaker can settle back and unwind knowing that the finer details of the holiday have been thoughtfully
taken care of. These might include restaurant recommendations, parking permits, a local point of contact, even a bottle of the
region's wine: all on hand to make the stay feel extra special. Aspects one would expect from a holiday home and much more.
Deb Kleber, Managing Director of Your Holiday Matters said:
“It’s very easy to look on the internet and find a holiday home. The tricky part is ensuring that you have made the right choice.
Holidays are hard-earned, and with time away from the workplace so precious, there isn’t room for mistakes and sloppy standards.
At Your Holiday Matters we look beyond the aesthetic to ensure that every detail is considered and your only surprises will be
pleasant ones.”
So far, owners of 94 properties have been approved, and each of them wears the badge with pride. More are being added weekly,
and the full portfolio of "Owners Who Care" can be reviewed at
www.YourHolidayMatters.com
To be permitted to display the Seal of Approval owners need to fulfil a number of basic criteria:
The Your Holiday Matters review team are all owners themselves, and have developed the system of accreditation over 4 years to ensure
that each objective criterion is met. The process, which includes an interview, requires final confirmation by two or more team members
and can take up to 2 weeks for each new applicant.
Visit www.yourholidaymatters.com for more information and the full portfolio of "Owners Who Care."
